[Resolved]  ACT Fibernet — Act broadband

Address:520001
Website:act service

Dear sir, i taken connection in act broadband on 21/6/16 and they collected approx. 1900 rs for connection and package at the time collecting the amount they told me that with in two days you will get the connection and next day i got verification call and they told me with in two days you will get the connection but still today 5/7/16 no connection.. many times i called customer care service number may raise compliant but no one responding properly.. after 10days when i call to customer service care they are simple telling that we don’t have box in that area so we cant give the connection, pretty thing that my next house person is using act broadband, but for me they are saying they don’t have a line in that area... at the time of application they collected cash 1900 now they are telling that if you cancelled the connection you will get the money after 30 days as DD in two times..
hope you will give best solution for me.. my ACT A/c No[protected].
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Aug 7, 2021
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

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Dear Valued Customer,

We apologize for the inconvenience caused, we will get in touch with you.

Regards,
ACT Fibernet
Dear Valued Customer,

The above mentioned grievance has been resolved. For further queries you can contact us on[protected]
or Helpdesk.[protected]@actcorp.in

Regards,
ACT Fibernet

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