[Resolved]  ACT Fibernet — ACT broadband Junction box not removed from my house wall which is causing inconvenience to me{high prior

Address:	Bangalore, Karnataka, 560085
Website:	www.actcorp.in

Hi Team,

This is anjana Reddy and Act id[protected], i have been using ACT more than 2 years. i have raised a request with high priority 6th of march (Ticket no- [protected]) of removal of box permanently as i have moved from my house .They told within 3 days it will complete but till now not fixed and when i call customer care[protected]asking same question like(whether any body using the box - i told no one and connection already disconnected long back, they will be fix by End of day ).

I was followup daily to make fix the issue, no one is bothering about my request and I even escalated also.
The problem is if the box is not removed my owner is not giving the advance around 50000.

I am frustrated and plan to put a case in consumer court.

Before do that i want to check once to help desk if i get any response and wait for 2 days.

if not i will be put case on consumer court and pur my issue in social media same.

I hope issue will take care immediately

Thanks
Anjana reddy
[protected]