[Resolved] ACT Fibernet — Act broadband looting money with reactivation charges for already cable installation. | |||||
False commitments - irresponsible customer care. Dear team, Its really very bad about the support i am getting from the customer service, its being 15days again i am getting calls and messages from the act customer service, pls tell me why i need to pay rs 500/- as a re-activation charges for already installed cabled setup., If it is a new connection its a reason to take rs 500/- as an installation charges i don't know why you people are looting customers like this. I clearly told that i will be going to chennai or hyderabad for few months, so no one will present in house for 1-1 and half months, So when ever i return to bangalore i will recharge the connection. If you check my data statement not even 40% of the data is used every month. If you really need the customers please don't loot the customers like this, better do some other jobs. Thanks, Was this information helpful? | |||||
Dec 15, 2016 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Nov 14, 2016 ACT Fibernet Customer Care's response Dear Customer, It feels unfortunate to know about your experience with us and would like to have an opportunity to rectify your perception. In order to assist you, please share your customer ID or registered contact number and we will get back to you. Regards, ACT Fibernet | |||||
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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