[Resolved] ACT Fibernet — act changed my plan without my consent and invoice big 7043 has been added to my bill. i have tried their customers numbers | |||
Act changed my plan without my consent and invoice big 7043 has been added to my bill. I have tried thier customers numbers. In the mobile app, there is no provision to explain issue clearly. I have tried their customer and appellate authority [protected], [protected] and [protected]. All phone number are busy. They are not providing any sr number for mail complaint to follow up or share. I have sent my concern and waiting for the response. Act account id[protected]. Any body having similar issues, please let me know, we should take it via legal way. Trai has laid down town tier grievance addressal mechanism to address issues of costomer, not to screw them Gokul cg Bangalore Was this information helpful? | |||
Sep 6, 2019 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Aug 06, 2019 ACT Fibernet Customer Care's response Dear Gokul, We regret the inconvenience caused. Please be assured that our team is looking into this. Regards, ACT Fibernet | |||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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Government website link => pgportal.gov.in
=> Click here to sign up => pgportal.gov.in
=> After Register Your Account and Login your Account
=> Lodge Public Grievance
=> click on I agree that my grievance does not fall in any of the above listed categories
=> Concerned authority of grievance
=> click on Central Government
=>select Ministry/Department => Telecommunication
=> Description
=> security code
=> submit