[Resolved] ACT Fibernet — act cheating customer by showing high data usage | |||||
Act has now started cheating with their customers by showing more data usage then actually what is used. They are showing that in last 3 days (12th, 13th & 14th that is today) i have used approximately 40gb data using is impossible and very unacceptable. This way if you trick your customers you will go nowhere. Yesterday when i was the only one using facebook at midnight at home still my data consumption was 8 gb. Impossible. Very poor act. Either this is some technical error which you should clarify immediately or else this is new trick to dupe your own faithful and valuable customer. I want resolution of this immediately. You cannot cheat your customers like this. Customer - tapabrata majumder Act user id[protected] Was this information helpful? | |||||
Dec 18, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Dec 23, 2017 ACT Fibernet Customer Care's response Hi Tapabrata, Your mentioned grievance has been resolved. For future queries or concerns, SMS TC HELP to[protected] from your registered number and we will be at your assistance. Regards, ACT Fibernet | |||||
 1 Comment | |||||
Comments
Network connection down for past 3 days. No response from customer care. Nobody is picking up the call. No response via mail as well. Horrible service. Ticket number [protected]
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