ACT Fibernet — act customer service is so pathetic

Address:

Mandhaveli main road Madhavaram, Chennai, Tamil Nadu, 600060

I have raised an issue to shift the outer box to another place of my house since they kept it in front the house and we are finding difficulty while crossing the house also.. Another request is to change the router since the bandwidth of the existing router is very bad. I have raised multiple service request using phones as well as email and no one responded back till now.