[Resolved]  ACT Fibernet — act digital tv. no service from last one month

Address:Narayana Rao Peta , Near Gupta Park Nellore, Nellore, Andhra Pradesh, 524001

Hi team,

We have a act digital connection in nellore (Andhra pradesh). The setup is constantly showing as no signal from last one month.

Have tried the local team multiple times for service request and haven't got it corrected.

Apart from that i feel the consumer number shared by your team is useless.
[protected]
[protected]

Cable tv office number :[protected]Always disconnected)

The service executive is unable to provide service saying that service agent provider in your area we dont have contact to share.

Which is meaning less. They why act setup box is given to customer?

Mac id :[protected]

Thank,
Raghu
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Apr 22, 2019
Complaint marked as Resolved 
Visited local DISH office ourself and solved the issue . No use in calling the customer care service
customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2019
ACT Fibernet Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
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