ACT Fibernet — act fiber internet installation not, done even after one month of receiving 6 month payment

Address:

600032

This is Siva, I have taken act fiber net new connection on 12th june 2019. I have done payment for 6 month at once and installation suppose to be done within 24 hours. But, no one came for installation for past one month. I raised tickets in act customer care team many times but always they are saying with in 24 hours you can receive call from concern person. Again i made a call to customer care team many times, every time they are saying same story. But, no one is responding for installation. After that I asked for refund, they said it will 15 days. but still there is no proper response from them.

Please take action against act fiberner team agiaint installation not done ever after one month of receiving payment