[Resolved]  ACT Fibernet — act fiber net broadband, worst customer service

Address:room no - 201, Plot no - 509, Vivekananda street, sriramnagar, kondapur, Hyderabad, Telangana, 500084

I have applied for a new connection in kondapur, hyderabad area. Initially before taking the money they were calling every day to get the connection done. After 1 day they informed that the connection is not possible in that particular area as there is some difficulty to install new connection in that particular area, the ensured that they will return back the money. Now it's been 7 days i still did't get the amount, not a single call from their customer service people also. They even not answering to my call.

Please get my money back as soon as possible.
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Apr 26, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2019
ACT Fibernet Customer Care's response
Hi Shashwata Mondal,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Regards,
ACT Fibernet
Mar 26, 2019
Updated by Shashwata Mondal
Contact no - [protected]
City - Sriramnagar, kondapor, hyderabad
pin - 500084
Mar 27, 2019
Updated by Shashwata Mondal
Already two days gone no response from Act team, You guys are seriously doing business of cheating people.
Mar 31, 2019
Updated by Shashwata Mondal
Its been already 7 days still no call from act side.
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