[Resolved]  ACT Fibernet — ACT FIBER NET internet connection has not been stable since post vardah

Address:Chennai, Tamil Nadu, 600040
Website:www.actcorp.in

ACT FIBER NET connection has never been stable since post vardah. Every week there has been a problem with the connection and it gets disconnected.
Despite the several complaints made, they do no prioritize them at all and tell us that it would be restored in 72 hours but take almost 2 weeks time . It is very essential that we need this service to be restored within 24 hours of complaint and that they would also insist us to pay our bill without even proper internet connection. this kind of disconnection has been happening a lot of times since vardah . so we would request you to take action against this complaint and would ask them to restore the internet connection as soon as possible.
connection is at Anna Nagar west, chennai-40.
user id[protected]
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Mar 20, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2017
ACT Fibernet Customer Care's response
Hi Kirtna,

We regret the inconveniences caused. We will get in touch with you to provide the necessary assistance.

Regards,
ACT Fibernet.
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    +91 72 8899 9999
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    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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