[Resolved]  ACT Fibernet — Act fiber network not available since months (changed from days to months)

Address:East Godavari, Andhra Pradesh, 502032
Website:portal.actcorp.in

Dear bexxar act company, (See how many tickets i have been registered)

From 23rd may i have complained that there is a problem and network not available. My family have called the call center many times i think they have spend more than 1000rs on my calls only. Every-time a new ticket is registered. Are customers looking like fools.


Account number is[protected]

Ticket no:[protected] 23 may
Ticket no:[protected] 25 may
Ticket no:[protected] 27 may
Ticket no:[protected] 01 june
Ticket no:[protected] 01 june

Added few more tickets.

Ticket no:[protected] 07 june
Ticket no:[protected] 13 june
Ticket no:[protected] 18 june
Ticket no:[protected] 24 june


I am outside station and i was seeing to talk to my family daily. Because of this act i am not able to have video calls to them and spending my money to call india from outside country.

Fyi, i have already mailed and paid last amount full amount. And given alternate numbers many times to reach my home but no one ever showed off.


Regards,
Prabhakar
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Prabhu Reddy,

We apologize for the inconvenience caused, we will get in touch with you.

Warm Regards,
ACT Fibernet
Dear Prabhu reddy,

The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on[protected] or write to us at [protected]@actcorp.in, if you have any other queries

Warm Regards,
ACT Fibernet

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