[Resolved] ACT Fibernet — Act fibernet connection in bangalore - poor service

yadukumar

from Bengaluru, Karnataka

Address:	560098
Website:	www.actcorp.in/offices

Hello sir,

I took act fibre connection against my registered mobile no [protected] and the same was activated on sept 28th 201. From day 1 wifi router provided by the isp is not working properly and the same was informed to the person who came for installation - puttaaju on the day of installation and he was not able to resolve. Further i formally loved a complain to online and through customer care no on 29th sept 2016. Till date the problem is not resolved i got fed up and did multiple escalations through email to their nodal officer and appellate in bangalore. I have not seen response form them as well. Very day i am following up with the act customer care in vain.

Can anybody help me in this regard or let me know who else i should escalate to get this resolved. I have very clearly indicated tot he act folks i need a workable wifi solution and i ready to spend extra money to achieve this.

Regards

Kumar
Oct 4th 2016

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Nov 14, 2016

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

ACT Fibernet Customer Care's response Hi Kumar,

We are very sorry to hear about your recent experience and assure you that this will be looked at on priority

Regards,
ACT Fibernet

Verified Support

Oct 13, 2016

ACT Fibernet Customer Care's response Hi Kumar,

The above mentioned grievance has been resolved. For further queries SMS TC HELP to[protected] from your registered no.

Regards,
ACT Fibernet