[Resolved]  ACT Fibernet — ACT Fibernet Internet stops working when power goes off

Address: Hyderabad, India

Hello

This is regarding the issue with the power backup

ACT fibernet claims to have battery backup of atleast 1 hr when power goes off. I have a UPS at home, but everytime power goes off my internet stops working. I have raised multiple tickets and everytime they say that they will install a battery which will provide atleast 1 hr backup. It has been close to 2 months and still act has not fixed the issue
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Oct 3, 2021
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2021
ACT Fibernet Customer Care's response
Hi, We regret the inconvenience caused. Please share your account number for us to assist you further.
 
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    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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