[Resolved]  ACT Fibernet — act fibernet - issue not resolved

Address:Bangalore, Karnataka, 560070
Website:www.actcorp.in/roi-campaigns/actfibernetbangalore2/?utm_source=Google&utm_medium=CPC&utm_cam

Act fibernet not working since 10 days. Not resolved even after raising multiple complaints. Ticket no.[protected]. Absolute disregard from your service team and customer support teams. Even the nodal officer (Bangalore) mr. Naveen was disdainful and discourteous in addressing the issue. He out rightly expressed his helplessness in resolving the issue and refused to even provide a time frame for resolving the issue. They continue to charge everyday for internet which is not working since 10 days.
Last resort is to approach the consumer forum.

Disappointed customer
Nagaraja rao
[protected]
Was this information helpful?
No (0)
Yes (0)
Sep 24, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2017
ACT Fibernet Customer Care's response
Hi Nagaraja rao,

We are extremely sorry for the unpleasant experience. We will get in touch with you and set things right.

Regards,
ACT Fibernet
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information