[Resolved]  ACT Fibernet — act fibernet /network disconnected

Address:A t halli, 560076

We have raised a complaint thu, dec 5, 8:55 am
They said it will be fixed within 24 hour still not
This 2 times disconnecting why the hell we are paying for
Please take action against this fraud company
Dear subscriber, this is an automatic email confirmation to inform you that your ticket number sr[protected] has been registered. Account number is[protected] userid is 11366764. Ticket details for your reference ticket no:sr[protected]. Also wi fi experience depends on multiple factors, to enhance the current experience and enjoy incredible speed, click here https://www.actcorp.in/wifi_router/tips.pdf. for any further information and clarification regarding this ticket, please call our subscriber support on [protected]/[protected] or reply to helpdesk. [protected]@actcorp.in. Now you can also track your service request using the act fibernet app https://is.gd/actapp regards, act fibernet.
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Jan 10, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2019
ACT Fibernet Customer Care's response
Hi Jabirk,

We will arrange a call back from our the concerned team. We regret the inconvenience caused
Complaint comments 

Comments

ACT fibernet sending bills even after service disconnect.

I requested for a service disconnect on 12th OCT 2019 and same has been processed by ACT on 21st OCT 2019. I paid the prorated bill too for OCT 2019.

However ACT fibernet sending billsfor NOV 2019 even after service disconnect in OCT .

user id 10478377

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