ACT Fibernet — ACT Fibernet Refund for power consumption of junction box

Hello sir/ madam, this is Sudhakar Boina from Hyderabad, I'm using act fibernet from past 3 years. Account Number is[protected].They set up junction box in my home said they will provide discount of 100 rs per month, and from three years they haven't paid single penny and not given any discount. When I called to there customer care people are so careless that they are saying that resolve and update on this.

They not yet create any ticket on this reported issue, they are not at all reacting properly.. This is totally fraud from such a big organization. Please help me to get what is mine.

I'm very sorry to say this but the process in ACT is very disgusting and very much irritating.
I have to make so many complaints, so many calls to get the work done.

Please take necessary action.