[Resolved]  ACT Fibernet — act fibernet - worst internet service provider

Address:	560095
Website:	www.actcorp.in

Dear consumer forum

My ticket numbere is [protected], [protected], no resolution still.

This is to inform you that i am receiving worst service from act fibernet bangalore. I raised a complaint with customer care multiple number of times and have made several follow up calls and sent emails. There has been no action so far. I have asked for the issue to be escalated but nobody at act has cared. Nobody is available to talk when called their call centre almost 10 times since yesterday.

Worst service provider. Have multiple tickets ([protected], [protected]) for a new connection. Paid the amount for connection on 12th august 2017 and haven got the connection activated. After a lot of trouble, i got the installation job done on 18th august 2017. They completely ignore you once the connection is activated. They ignore your calls and dont respond to your messages as well. Looking at the support level, i can see that the you are not worth being in the service industry. Very annoyed and highly disappointed with your services

I have landed up paying bomb for this connection and during the connection i was informed that its a fiber connection, but it doesnt appear like. The speed is as pathetic as a dialup network. I compiled to act support multiple number of times in last 1 weeks time but the customer care number also does not appear to be connecting.

Thanks,
Kunnal. N
[protected]