[Resolved] ACT Fibernet — Act is definitely cheating their customers | |||||
My Account number is[protected], I have been ACT customer for more than one year now, Earlier i used 30 GB from BSNL and it was more than enough for me, and later when i changed my Service Provider to ACT, started with 30 GB and it was getting over within 15 days, later moved to 75 GB and it was getting over in 20 days and now i am with 150 GB and it is exactly over in 30 days. My usage might have increased a bit, but i am sure they have set their counters o[censored]sage in such a way that it gets over exactly within 20 days or 30 days. I was bit confused what was happening and i called ACT multiple times and they always tell we can see our daily usage. My brother moved recently from local cable company to ACT with 30 GB Plan and they were using max 20 GB earlier and now with ACT 30 GB is over within 20 days. And now he is moving back to his old Cable operator for Internet services, as it is much better than ACT. So now it is very much confirmed ACT is cheating all Customers by just saying they are giving more data and they set internally to make sure it shows we have consumed all data within 20 days. ACT, Please check this and ACT quickly before everybody knows about this and start switching to different companies. THIS IS REALLY CHEATING AND NOT EXPECTED FROM ACT WHICH HAS GOOD NAME. Was this information helpful? | |||||
May 4, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Apr 01, 2017 ACT Fibernet Customer Care's response Hi Prasad, We are sorry for the inconvenience caused, we will get in touch with you. Regards, ACT Fibernet | |||||
1 Comment | |||||
Comments
56%
Complaints
4526
Pending
514
Resolved
2325
+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
View all ACT Fibernet contact information
Have already sent complaint but no action has been taken
Plz revert back soon
We regret the inconvenience caused. Please share your contact or account number along with your city and we will get in touch with you.
Regards,
ACT Fibernet