[Resolved] ACT Fibernet — Act not responding for my connection closure request

sudhir sriram

Address:	560102
Website:	portal.actcorp.in

User id : 11151653
Account id : [protected]
I want to disconnect my act internet connection as i am vacating my house. I have sent multiple mails there was no reply and no action taken on it. I couldn't reach any of the customer services since lines always seems to be busy or out of reach.
Please disconnect my act net connection and please refund the advance amount given.

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Jun 27, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 25, 2017

ACT Fibernet Customer Care's response Hi Sudhir,

We apologize for the inconvenience caused, we will look into your issue and get in touch with you.

Regards,
ACT Fibernet

Jun 17, 2017

Updated by sudhir sriram It has been more than a month since i have raised complaints and sent multiple mails no response from act, and i have vacated the house also still i am getting message from act for payment. Please close the connection