ACT Fibernet — act shifting no action

Address:	RR Nagar, 560098
Website:	www.actcorp.in

Hi iam a act fibernet user staying in rr nagar bangalore, i had raised a shifting request on 19th of feb 2020. I got a call on 20th feb 2020 asking for my new home location and the technician told that he will be there in 5mins. The ticket was expected to be closed by 26th feb 2020 and its 27th feb 2020 today, still no communication, no change in status. Daily iam calling the customer care they are telling that the ticket will be closed in 24hrs with high priority but no one reverts back. And my new home is just 2kms away from my old house. Please either give me a refund or try to resolve the ticket by the end of day.