[Resolved] ACT Fibernet — act vijayawada broadband data usage cheating

Mallikarjun Raju30

from Vijayawada, Andhra Pradesh

Address:	Krishna, Andhra Pradesh, 521225
Website:	portal.actcorp.in

From last three months, i am seeing my fup limit is getting exceeded by end of second week on every month. I am recharging when it get exceeded but no use. Again new limit is also getting exhausted immediately. I asked log statements many times regarding my usage, no one sent my usage. Except this issue everything is fine with act vijayawada. My act account is[protected].

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Aug 19, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

ACT Fibernet Customer Care's response Hi Mallikarjun Raju,

We are extremely sorry for the unpleasant experience. We will get in touch with you and set things right.

Regards,
ACT Fibernet

Verified Support

Jul 19, 2017

ACT Fibernet Customer Care's response Dear Customer,
We regret the inconvenience caused. We will look into this and get back to you.