ACT Fibernet — Act worst ever service provider

Address:

Bangalore, Karnataka

The most fastest domestic purpose broadband service provide ACT in Bangalore is having the worst customer support and site engineers to address the complaints.

I have my connection down on 3-Jun-2014 and I had registered the complaint-[protected] for which no progress was done after a service engineer Manikant(phone-[protected]) from ACT visited and said as night he cannot identify the connection and fix this. After this he assured to fix that in morning which he never came and I tried calling him and for twice he said some other person will take care and later to which no one is taking responsibility. Now from 2 days he is not even answering my calls.

I see this as the worst behaviour that ACT has hired such neglecting service engineers and hoping to provide the best broadband in Bangalore.

I request ACT broadband nodal officers in Thanisandra region of Bangalore, to take this request on priority and resolve the issue ASAP with personal interest and not with useless engineers like Manikant you have.

Thanks,
Suman Matadh