[Resolved] ACT Fibernet — activation not done

Prabhas Khanna Maloth

from Mumbai, Maharashtra

Address:

Warangal, Andhra Pradesh

I have been waiting for my password since 20hours.
The service man told me that you will get password instantly.
It's a bad experience from you guys.
Every one gets their password instantly but i am not getting my password. Whenever i try to login into act app it says me that the account activation is in progress.
Help me regarding this issue and solve it in minimal time.

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Jun 27, 2019

Complaint marked as Resolved

they called me and solved the problem

customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2019

ACT Fibernet Customer Care's response Dear Prabhas Khanna Maloth,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Regards,
ACT Fibernet

Jun 25, 2019

Updated by Prabhas Khanna Maloth [protected] is my contact number

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Comments

Chandankj

from Bengaluru, Karnataka

I had been getting frequent calls regarding previous bill waiver.
They informed me to get the connection back so that previous bill will be waived. But when I took the connection, they are not responding to service requests but instead closing the complaints without taking my consent.