[Resolved] ACT Fibernet — Aloof after taking money and no connection provided

krithika_kg

from Hyderabad, Telangana

Address:	560024
Website:	ACT FIBERNET

I had registered for new internet connection online with ACT and a person name Abhishek([protected]) gave all the details of the connection and took 7k from me and said the connection will be done in 4 days. It's been 15 days I have been following up with this person. He doesn't pick my phone nor did i get a new connection.
I have put an email to all the high authority and i did not receive any reply to it.

Kindly help me getting my money back

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May 9, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Apr 03, 2017

Updated by krithika_kg And my complaint no is :[protected]

Verified Support

Apr 03, 2017

ACT Fibernet Customer Care's response Hi Krithika,

We regret to know about this, we will get in touch with you on priority.

Regards,
ACT Fibernet

Apr 05, 2017

Updated by krithika_kg I have got the same reply when I call the customer care. Tell me, When can i get my money back.
It's been two days you have replied to my complaint. And nobody got in touch.

Verified Support

Apr 08, 2017

ACT Fibernet Customer Care's response Hi Krithika,

The above mentioned grievance has been resolved. For further queries SMS TC HELP to[protected] from your registered no.

Regards,
ACT Fibernet