[Resolved]  ACT Fibernet — Amount deducted twice

On May 6th, 2022 i made a payment for my act fibernet connection. I received a message that it was not complete and hence i repeated the payment and within seconds i received a message from the bank only now it appeared the payment had been made twice. I immediately reached out to act with a helpdesk. I have not received any further communication from the company regarding the resolution process.