[Resolved] ACT Fibernet — Amount refund.

Elsa1330

Address:

Bangalore

* worst customer service i have ever seen
* 15th june 2020 i had made a payment through act app for a new wifi connection.. Paid nearly 5k bugs for the installation and router. Until 7 days i got no phone call neither they replied to my calls nor to my msgs. Careless!
* then, after 8 days of payment, no response but then i got a message that amount will be refunded. And its 26th june today.. No amount is credited to my account, no person has called yet.
* how long will it take for our amt to be credited to our acc?? No calls. No remedy.

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Aug 9, 2021

Complaint marked as Resolved

ACT Fibernet customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2020

ACT Fibernet Customer Care's response We regret the inconvenience caused. Please be assured that our team is looking into this.

Verified Support

Jul 04, 2020

ACT Fibernet Customer Care's response We were unable to fetch details using the number shared by you. Please DM us the Account ID or the registered mobile number for us to fix this.