[Resolved] ACT Fibernet — Auto Payment

Narendra Kanala

from Chennai, Tamil Nadu

Address:	Bangalore, Karnataka, 560037
Website:	www.actcorp.in

I have raised a request on 23rd of Jan to remove from the auto pay for the account and got the confirmation also.

even after that Feb 13 they have deducted again for 1206 amount and when I spoke with the customer care we will raise a request to remove from the auto pay but amount won't be refunded.

this is ridiculous service from the ACT and I never expect this type of issues from the ACT atleast.

Could you please reach me @ [protected] and resolve the issue ASAP.

Was this information helpful?

No (0)

Yes (0)

Mar 24, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2017

ACT Fibernet Customer Care's response Hi Narendra Kanala,

We regret to note your experience. We will investigate the issue and get in touch with you at the earliest.

Regards,
ACT Fibernet