[Resolved] ACT Fibernet — Beam cable is providing worst service to customers

Kishore.reddivari

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Beam cable is providing worst service to the customers and they are least bothered about retaining the customers. I have raised around 6 tickets with respect to frequent disconnection and each time they closed the ticket without proper resolution and still the problem persists. Each time when i call to the customer care, i need to wait for around 20 mins and again loosing money over phone. I would strongly recommend not to go for Beam network. No proper managers in the company who can react to the customer concerns and fix the problem.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2014

ACT Fibernet Customer Care's response Dear Kishore,

We apologize for the inconvenience caused. Please share your Customer ID or registered contact number and we will get in touch with you.

Warm Regards,
Beam Fiber.

Verified Support

Oct 23, 2014

ACT Fibernet Customer Care's response Dear Kishore reddivari,

We are sorry for the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Warm regards,
Beam Fiber