[Resolved] ACT Fibernet — Beam made me to call customercare since from Day 1
G
Go grab Pranks
from Hyderabad, Telangana
Address:
Hyderabad, Andhra Pradesh
Im totally confused why this Service provider should survive in the Market.Which don't maintain any database of connectivity issues.
Tickets are being generated by Customer care and being closed without my Knowledge.When I try to know Beam they convey. We tried calling you but no response hence ticket closed.
How is it possible where I'm being Chartered accountant I'm availble with Mobile phone All the Fckinn time.
Top 5 services which required from any Internet provider / Beam provider provide all Opposite to it.
1.Slow issue( Fop Fluctuations, Even I should all the Proofs 15Mbps)
2.Customer care(All the time Bloody 24Hrs Turn Around Time)
3.Resolver tool( Never worked from date of Download To Till Date)
4.Connectivity Problem( Battery Back Up, Cable Disconnections, 7Handled servers will contain 12conneciton) How you guys manage you .
5.Collection executive:( Bloody people don't know how to speak to people)
Top 5 services which required from any Internet provider / Beam provider provide all Opposite to it.
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Aug 7, 2021
Complaint marked as Resolved
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Beam Fiber