ACT Fibernet — Beam - Refund my amount

Address:

Hyderabad, Andhra Pradesh

completely dissatisfied with beam cable 1. I had applied for beam 4 Mbps connection on 20th dec 2013 and line got activated on 22nd dec 2013 2. however the same day I faced issues with streaming and buffering was slow for a 4 Mbps line (I did not face this even in a 2 Mbps connection). 3. I had complained on 23 rd dec and got only calls from your customer care and technician saying they have resolved the issue. But that was not the case at all. 4. Again I called up customer care and registered complaints as they were getting closed without any action from beam telecom. 5. I was annoyed and also escalated by using SMS option but no response. 6. Finally I decided to disconnect the account and registered a request 7. Even this was put as connection on hold without my knowledge. I had said that I do not want the connection. Pls refund my entire deposit 3700+ Kindly take this matter at the earliest. Regards Sundeep