[Resolved] ACT Fibernet — Beam Telecom No Refund Option

Madhukar Moogala

from Udagamandalam, Tamil Nadu

Address:	560027
Website:	www.actcorp.in

I have made request to deactivate service and before deactivating i made full payment 2299 for the current month. However as i used fot only 13 days now my account shows a credit of 1409, which is caluculated as per pro rata basis so i requested them to refund the balance amount.
They say we dont have refund option.

But is this not malicious pratice being in service sector. How can we enforce they make sure they refund balance amount.
Here is ticket raised [protected]

I have raised a issue in this same forum, for some reason this issue was tagged as resolved and closed.

Re posting the same issue again.

+1 photos

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Mar 24, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2017

ACT Fibernet Customer Care's response Hi Madhukar,

We tried calling you, but were unsuccessful. Request you to share an alternative contact number or a favourable time.

Regards,
ACT Fibernet