[Resolved]  ACT Fibernet — bill paid but still account suspended

Address:

Hyderabad, Andhra Pradesh, 500028

I have done the payment of rs: 7670 for my act fibernet connetion a-max650 on 11th sept. 2017 using net banking from my sbi a/c,
The amount has been successfully debited from my bank a/c, however, the same has not been credited in the act records, ihave been following up with act helpline no. Since more than 15 days now, but in vain, i managed to log a complain tkt no. [protected], it was closed without my information & my internet connection was suspended.
I again managed to send an email to nodal officer with my problem, i was given another tkt no. [protected], still novaction has been done,
I request the concerned person to look at my case & get this resolved asap.