[Resolved] ACT Fibernet — Bill Waiver - Customer Service executive was very rude.

kardrocks

from Chennai, Tamil Nadu

Mar 15, 2022

Address:

Chennai

I requested a disconnection on 15/3/2022 and I wanted a bill waiver because I only used 53 GB of the total 3300 GB I was allocated, and I did not want to pay for the whole 6 months in advance. The service executive was very rude and hung up the phone on me prematurely before I could ask him about the bill details. Will not recommend ACT

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Apr 19, 2022

Complaint marked as Resolved

ACT Fibernet customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2022

ACT Fibernet Customer Care's response We regret the unpleasant experience. We would like to assist you on this. Please help us with your account number, we will be at it.

Verified Support

Mar 19, 2022

ACT Fibernet Customer Care's response We tried calling you but were unsuccessful. Request you to share an alternative contact number or a favourable time.