[Resolved] ACT Fibernet — Billing issue

Robert Sarnapeta

from Nellore, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500003
Website:	Beam Act internet

My account was activated on 25th of august and got my credentials to use on 27th august... And i got bill again 6th of september within 1 week of my first payment.

What is going on here?

I am trying to reach your customer care on[protected] and it is not even going to waiting — it just says number is busy and gets disconnected.

Tried to connect atleast more than 20 times continously.

This is the worst service provided.

Regards,
Robert sarnapeta

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Oct 11, 2016

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Sep 10, 2016

Updated by Robert Sarnapeta customer account[protected]

Verified Support

Sep 10, 2016

ACT Fibernet Customer Care's response Hi Robert,

We are sorry to know about it, we will look into it and get in touch with you.

Regards,
ACT Fibernet