ACT Fibernet — Billing issue

Address:Hyderabad, Andhra Pradesh

I've paid my Internet bill on May 19th 6:15AM, Here are the details: Merchant Site URL : http://www.beamtele.com Order Number: bt[protected] Order Received: May 19, 2014 Total Amount : INR (Indian Rupees) 467.00. Also received a payment confirmation from Beam: [protected]@in.beamtele.com May 19 (1 day ago) to me Dear Subscriber, Greeting from Beam Telecom, We confirm receipt of Rs.467 via CHEQUE towards Beam A/c No 169757. Cheque payments subject to realization. We are available to serve you so in case of any queries, please feel free to contact at our customer care on 66272727 or write to us at [protected]@beamtele.com we will expedite. Thank you for choosing Beam Telecom. We wish you Happy Surfing. Regards, Beam Telecom. But unfortunately I'm still unable to access Internet, I'm being redirected to "Suspended Account page".I've reached them 3-4 times in the past 24 hours and still I'm experiencing the same issue. This is happening every time. I feel cheated. Please help!!
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Dear Vinay Tanguturi,

We are extremely sorry for the inconveniences caused. We have noted your details and forwarded them to the concerned team and they will get back to you.

Warm Regards,
Beam Fiber
Dear Vinay Tanguturi,

The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on 66272727 or write to us at [protected]@beamtele.com, if you have any other queries. Thank you for your cooperation.

Warm Regards,
Beam Fiber

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