ACT Fibernet — billing issue from act billing team

Address:Bangalore, Karnataka, 560032

The worst customer service i have ever seen.

I asked for disconnection on sep 10 2017 and i was out of country for 2 months. I came back on nov 7th 2017 and requested for reactivation by paying an amount of 912 which was showing on act app.

Later again dec 1st they generates one more bill of 2122 and when i raised concern of billing on dec 13 thy dosconnected my connection and upon multiple follow ups with customer service also they are nor reactivating my connection and not resolving my billing issues.

Because of their problem i have to be at office late nights as i dnt have internet connection.

I want to file dispute against them. Worst customer service and for wrong billing.

Pleasr takr this forward and help me.

Complaint numbers is raised which they are closing by themselves without even intimating us.
Was this information helpful?
No (0)
Yes (0)
customer support has been notified about the posted complaint.
Dec 19, 2018
Updated by Salma Naz
Please look into this on priority. My work life balance is badly affected because of their issue.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    513
    Resolved
    2326
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information