ACT Fibernet — Billing scam

ACT Fibernet — Billing scam

S Sree0195 Jan 14, 2023 Feb 6, 2023 This thread was updated on Feb 6, 2023

Act is doing a scam in the name of inactivation of the account. Which was the period customer is not using any wifi. Even though in our next bill payment without any consent from customer they are charging for the inactivation period and in our next bill we can use for remaining after this cuttings. Which was a very big scam doing ACT company. I have explained everything to local team lead 9f act. Since they are not doing any because they know it is a scam. Was this information helpful? No (0) Yes (1)
ACT Fibernet customer support has been notified about the posted complaint.
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ACT Fibernet Customer Care

from Bengaluru, Karnataka

Jan 15, 2023

Verified Support

We'd request you to kindly share your account number so that we look into it immediately.

Sree0195's [Complaint's author] reply, Jan 19, 2023

account number: 105652131490

Sree0195

Feb 6, 2023

No required steps are taken so far to solve the issue.. After raising the complaint also not even single time they involved in solving the issue and simply closed the ticket as well.