ACT Fibernet — Broadband

Address:

TVH Beliciaa Towers,Tower 1-10th Floor; Block No.94,MRC Nagar-Chennai-600028

I have been using ACT for past 3 months and I have subscribed for 6+1 month pack, due to my job transfer I am moving out of chennai and ACT service is not available in area where I am moving, hence asking to disconnect and refund my remaining amount and your team is refusing to initiate for refund.

Please note when I subscribed I was promised that amount will be refunded to my bank account.
I am attaching the screenshot where ACT marketing person shared the statement which says that refund will be given in case of disconnection before the 5 months tenure. Also that was included in their FAQ and attached that screen shot as well. What a cheat ACT has done shame on you

Please take appropriate action and refund my money.

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