[Resolved] ACT Fibernet — Broadband connection

Jatin RN

Address:

#170/2, 4th Floor, Horamavu Main Road, Landmark - Above Homebuzz, Kalyan Nagar Post Horamavu Village Ramurthy Nagar Krishnarajapura Hobli Bengaluru East Taluk, Bengaluru - 560043

I had requested a new act fibernet connection (Enquiry id:[protected] on july 7th 2020. After completing the process for document submission and payment, the field engineer team said that a connection wouldn’t be possible in the required location.
I haven’t been able to contact the salesman for refund. Customer care has cut my calls 3 times after being asked to wait.

Request refund of paid amount as soon as posiible.

Order reference number: #20200708111212800110168339835067072
Act storm 3m+wifi amount: ₹4845

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Aug 14, 2021

Complaint marked as Resolved

ACT Fibernet customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2020

ACT Fibernet Customer Care's response Dear Customer,

We have noted your concern and we will get back to you with an update.

Regards,
ACT Fibernet