ACT Fibernet — Broadband connection not received but got the bill

Bhupendra Khandelwal

from Delhi, Delhi

Address:

Bangalore, Karnataka

Hi, We applied for New ACT Broadband connection and have noticed highly unprofessional response from company's customer care, after registering complaints for more than 15 times, the issue is yet not resolved, the payment is made from out end for a new connection but we haven't got the broadband setup at our place. Moreover now we have received the bill and are told to pay it. We don't know hot to handle such situation. Please advise.

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ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Bhupendra Khandelwal,

We apologize for the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

Warm Regards,
ACT Broadband