[Resolved] ACT Fibernet — broadband connection not working | |||
Hi team, We do not have internet connection in the building and had raised a ticket for this on 12th june. There has been no update on the request and even after trying innumerable times, we are getting now proper response from the customer service. Can you please check what the issue is and immediately send an engineer on site? We are suffering due to this issue since 8 days and there is no help being provided. Kindly look into this urgently. Ticket number: [protected] Thanks, Sanket Was this information helpful? | |||
Jul 30, 2018 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 ACT Fibernet Customer Care's response Hi Sanket, We regret the inconvenience caused. Please be assured that our team is looking into this. Regards, ACT Fibernet Verified Support Jun 27, 2018 ACT Fibernet Customer Care's response Hi Sanket, We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance use our Mobile App (http://is.gd/actapp ) or mail us on: [protected]@actcorp.in. Regards, ACT Fibernet | |||
 2 Comments | |||
Comments
@Beam Telecom,
Yes the issue has now been resolved. Thanks for your support. The only pain point here was that it took 8 days and countless hours of follow ups to resolve the issue!
Hope to see quicker response in future.
Thanks,
Sanket.
Yes the issue has now been resolved. Thanks for your support. The only pain point here was that it took 8 days and countless hours of follow ups to resolve the issue!
Hope to see quicker response in future.
Thanks,
Sanket.
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
View all ACT Fibernet contact information
I have been following up for the last 10 days.
Despite my several Email request to terminate the ACT, no response from them.
Account no :[protected]
USername : 11806878
That's not the experience we want you to have with us. We will look into your issue and make our best efforts to resolve it as soon as possible.
Regards,
ACT Fibernet
We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance, SMS TC HELP to 99459 99459 from your registered number and we will be at your assistance.
Regards,
ACT Fibernet