[Resolved] ACT Fibernet — Broadband connectivity issue

gramanchn

from Chennai, Tamil Nadu

Address:

600017

Customer ID[protected]

Our broadband service down from 3rd Feb .
Despite repeated complaints to all levels of ACT Chennai
ACT gives only standard reply of resolution in 48 hrs and closing complaints
without resolution.

Have raised issue with Nodal officer Chennai with no response or Communication

Such good tech but very badly supported. If issue persists
will have to look for other alternatives

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Feb 11, 2017

Complaint marked as Resolved

ACT has resolved the problem with cable.Connectivity is back Thanks ACT

customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2017

ACT Fibernet Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused, we will get in touch with you.

Regards,
ACT Fibernet