[Resolved]  ACT Fibernet — broadband disconnection

I have cleared all the pending dues and mailed for closing the account. Still in the app it shows bill due for the current month. I have already cleared payment of previous month and asked for disconnection.

Poor customer service. They don't understand what the customer is saying. How is the account still active if i have asked for disconnection and there is no usage for the current month.

Please close my connection and fyi there is no due from my side. I am not going to pay any money for the current month