[Resolved] Act Fibernet — Cheating on the consumed GB plus never picks up the the call ( wasted nearly 20rs on call )
Bangalore, Bangalore District, Karnataka, India
Rerenu kumari sharma
Today is 1st July. Net pack reset from 1st of every month we have 30GB data plan of ACT fibernet. When I got u early morning i saw GB consumed as 2.07 nd now 2.38 gb.. there is not major uage of the ackage. There is definitely cheating. I want details of the consumed. I tried calling custimer right from 8.30 in the mronng but I think they dnt work properly or are unde roductive, they have never picked the call till nw (12.47pm) i wasted around 20rs waiting for the executive. GB usage is a concern from last couple of months. Its been either going up somehow or its been cheating, stealing. I dont know I want justice for this. wasting my money and time ehind but ACT executives never bother for their customer. Userid:11187697 account ID: 1171633
Complaint marked as Resolved Apr 5, 2016
They called, up and corrected the gb.
[Aug 01, 2015] Beam Telecom / ACT customer support has been notified about the posted complaint.
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