[Resolved]  ACT Fibernet — Collected check but not provided connection even after 10 days

Address:500083

Am a customer of ACT Net, ACT Fibernet a/c.[protected]. I have paid 3000 rupees for reactivation on April 28th, but after the payment there is no communication and no reactivation. No one is responding to the calls. Even nodal officers registering the complaints but no update from them. I have waited for response for 10days bot no update.
I really frustrated and asked them to cancel the request and return my money. They said it will take 15days to return money. Here the wondering thing is they are sending me messages to make the payment for my account. This is the way of support from ACT NET. I lost my patient and would like to submit to consumers forum soon if I didn't receive my money as per the promised date.
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Jun 11, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
May 11, 2017
ACT Fibernet Customer Care's response
Hi Venkat,

We sincerely apologize for the inconvenience caused, we will look into your issue and get in touch with you.

Regards,
ACT Fibernet
Complaint comments 

Comments

Oops.. Still not resolved.. And dragging.. No clue when can I get my refund..

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