ACT Fibernet — Compensation that was promised towards the junction box installed using our electricity to the surrounding act users connection

Address:

B n reddy Hyderabad Telangana

As we shifted to our new home we shifted our connection. So they fixed a connection box as there was no users previous or any other junction box around and told that every month we would get a compensation of the electricity used or will get the broadband bill with that amount cut off. Since January 2020 we didn’t receive any response or compensation towards it. I have brought this issue in focus and complained to act service providers 4-5 times was told that we’ll resolve this and get back to you but never got it until date. So I hope this would get any response towards the issue. I hope your intervention into this and get this resolved even now.
My account[protected]
In the name of bandla Ravinder