[Resolved]  ACT Fibernet — Complaint - [protected]

Address:560061
Website:act broadband

This is regarding compliant number - [protected].

I have been following up from past four days with no update and wrong promises from the team that it will get resolved in 24 hrs then every time I call I was promised 2 hrs resolution but nothing happened.

If you have act connection be sure if it's not working you have a back up else you are in big trouble
Was this information helpful?
No (0)
Yes (0)
Dec 9, 2016
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2016
ACT Fibernet Customer Care's response
Hi Harikrishna,

We are sorry for the inconvenience caused, we will get in touch with you.

Regards,
ACT Fibernet
Verified Support
Nov 08, 2016
ACT Fibernet Customer Care's response
Hi Harikrishna,

The above mentioned grievance has been resolved. For further queries SMS TC HELP to[protected] from your registered no.

Regards,
ACT Fibernet
Complaint comments 

Comments

No solution for billing issue. Charging me for the period where the connection was disconnected because o[censored]r own issues. Completely dissatisfied after 8 days of communication.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4525
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information