[Resolved]  ACT Fibernet — Complaint against power discount reduction

Address:

Bangalore, Karnataka

As I have been sending this mail to ACT Customer Service is Pathetic & it Sucks This is Sandham Neelu Devi with email id [protected]@yahoo.co.in Username : 10758172 My Account ID : 610726 Power discount was Rs. 44.50 for this entire period since the 1st month of Act Broadband installation itself so how come it's been reduced to Rs. 43.86 all of a sudden this time i.e., July 2015. Instead power discount should be increased taking inflation into account. This is not about the very very small sum of money that has been reduced but about not getting any response from the pathetic ACT Broadband customer service or whichever dept. concerned regarding my mail asking for the reason behind that. As I have been sending this mail to [protected]@alerts.acttv.in since last 2/3 days, no-one replied from your side. Do you even have a customer service dept. at all to solve or look into customers' complaints. I have been sending mails mentioning ASAP, don't you people working in ACT even know ASAP if not, it stands for As Soon As Possible that didn't necessarily mean you have to take more than 3 days and still no response. Or some stupid sitting behind the desk was getting those mails. If some stupid was getting those mails, do what you are employed for responding to customers' complaints? If you're so stupid to even realize what has been written in my previous mails and what is written now, then stupid people go ask for someone who can reply to mail ASAP. Why you stupid are so keen on only collecting money all the time without any customers' complaints response or clarification. ACT do response to my complaint ASAP ( for your knowledge's sake AS SOON AS POSSIBLE)