[Resolved]  ACT Fibernet — connection and refund

Address:Ranga Reddy, Andhra Pradesh, 500019

I have requested for a new connection on 10th of july 2019. But no one came for the connection so i requested for a refund on 14th of july 2019.

Ticket number: sr[protected].

Till date they keep on stretching the time frame like 7-10 days/ 24 hrs / 48 hrs.

One of the worst customer experience.

Ps: never make the payment for the new connection in advance to this particular provider.
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Sep 12, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2019
ACT Fibernet Customer Care's response
Dear Sunp,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
Complaint comments 

Comments

Worst internet service provided by ACT Fibernet
Internet is not working for past 5 days no response from support team as well
In July month 3 times I raised request, every time I was told that switch box issue..
Need refund on the bill paid/advance paid and want to disconnect the service..

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