ACT Fibernet — Connection deactivated on 29th Apr 2015. No refund or Reactivation till now.

Address:

Bangalore, Karnataka

Since i moved out of my old premises, i requested for a transfer of the balance amount in my ACT account to my other account on Apr 15 2015. The ACT technician said it is possible to transfer the balance amount from one account to another. For the next 5-8 days, i only got mails saying "Ticket raised for problem". There was no reply at all. So i requested for a disconnection of the account by 29th April and the same was done. But i did not see the balance getting transferred to other account. Instead i was billed for the month of May 2015 when the account was already disconnected. Kindly help me out in this regard.